TODAY, we take a look at financial reports. Financial reports are generated from financial records and it is important that basic financial records are kept by any business. It is important to know that one...

CUSTOMER service is becoming an art and “battle of the emotionally intelligent”. Indeed, every company creates unique offerings that are meant to “alleviate the customer’s pain”. However, experience shows that as businesses grow and succeed,...

USING the Banking Association of South Africa’s definition, a loan is a sum of money borrowed from a lender to assist for certain planned or unplanned events. The borrower is then required to pay back...

IN JANUARY 2014 I featured an article on the mixed economy which was motivated by my discussion with a colleague. I had a discussion with the colleague on whether the free-market economic policies that Zambia...

THE chapter on the Mailoni Brothers that caused terror in the valley of Luano in now Luano District in Central Province was closed. Truly, since the gunning down of the trio by the Zambia Army...

TODAY we take a look at some of the effects of the cholera outbreak on small businesses especially in Lusaka. This follows the passing of Statutory Instrument number 79 of 2017 to control public gatherings....

TWO years ago, I found myself at one of the manufacturing firms. As I was interacting with the company’s media director, I needed to know whether this company evaluated its marketing performance against its huge...

UNITED States of American renowned author, Robert Kiyosaki says “Your school report card is evidence of your academic intelligence whereas your bank statement is evidence of your financial intelligence.” I would like to amplify the...

ZAMBIA always and keenly follows the performance of two commodities on the international market when it comes to their prices and supply or even their demand. Of course only a few Zambians are concerned over...

EXPECTATIONS are high from citizens intending to borrow money from the banks and other financial institutions under the Moveable Property Act number 3 of 2016. Potential borrowers are expectant of the benefits of the Act...