CHICKEN King restaurant on Broadway in Ndola is among eateries which deserve commendation for maintaining high standards of service in 2013.
The food and beverages served in this establishment have always been top-notch and waiters have always been on hand to ensure customers get value for their money.
Talking shop encourages management of this establishment to continue with the same spirit in 2014 and beyond.
Quality customer service should always be priority in the growth of any business
CREAM-LAND outlet at the corner of Lusaka’s Cairo and Chiparamba roads offers quality and affordable prices for ice cream which is attracting droves of customers in the Central Business District (CBD).
But the staff should work on improving customer service to avoid losing customers.
Cashiers do not exercise good customer service perhaps taking advantage of the demand for their product. They rush customers who want to get details about the products and prices.
STILL in Lusaka, the newly refurbished Hungry Lion outlet located at City Market is attracting a lot of customers.
Previously, a lot of customers used to shun the outlet but since the facelift it has become a centre of attraction in that part of the city.
Other fast food dealers should emulate Hungry Lion and work on their buildings for them to compete favourably.