ZICTA fines Airtel for network outages
Published On February 9, 2024 » 475 Views» By Times Reporter » Business, Stories
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By CHATULA KANGALI –
THE Zambia Information and Communications Technology Authority (ZICTA) has fined Airtel Networks Zambia Plc (Airtel) for network outages experienced on its network
ZICTA said the service provider had failed to adhere to Section 67(1)(a) of the Information and Communications Technologies Act number 15 of 2009 as well as the quality of service parameters as outlined in the Quality of Service Guidelines.
ZICTA public relations manager Hanford Chaaba said in a statement yesterday that the fine was necessitated by the recent outages experienced on the Airtel network that affected its subscriber base.
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