TECHNOLOGICAL advancements have yielded enormous benefits to businesses and its customers alike. For instance, the advent of three dimension (3D) printing technology has now enabled customers to have an opportunity to make some of their...

TODAY, I want to look at the importance of a business financial document which is prepared by financial consultants like accountants. The fact is that small businesses often fail to engage professional accountants to prepare...

TALKING SHOP is in receipt of complaints from diners in Lusaka against some eating places which are providing cold water to wash their hands before meals. Instead of providing warm water to the customers given...

THE atmosphere is becoming more charged with campaign frenzy ahead of the August 11 general elections. Economically speaking, the campaigns have a big bearing on the future of the country in that if not well...

WHILE the cost of insurance is a significant parameter that influences someone to make a decision when buying insurance, it should not be the only one. There are other factors one should take into account...

QUALITY customer service is the bedrock of every successful business. Recent business global trends indicate that the business world is increasingly becoming a customer-driven market where competition is inevitably becoming stiffer. To survive this competition...

MUMBWA District has in recent times been transformed into a fast growing town with massive development taking place. The influx of both commercial and emerging small scale  farmers is enough to suggest the route which...

WHILE commodity prices on the international market have not fared well this year, Zambia has continued to record high grade copper on an annual basis. Coupled with falling commodity prices, the country has been grappling...

TODAY, I want to conclude the series of write-ups on insurance which I embarked on a fortnight ago. Just to refresh the memories of readers and also afford those who may not have followed the...

Dynamics in the insurance industry have significantly changed over the years. The way things were done 10 to 15 years ago is different from the current environment. The industry has transitioned from a monopoly market...